Renting equipment through ClubHQ is handled in person by club staff — there's no self-service checkout. Here's what happens at each step.
1. Your order is set up
A staff member creates your rental order with your pickup date, rental length, and the equipment you're renting. You'll be quoted a rental fee and a refundable deposit up front. If you're paying online, you'll get a secure payment link for the invoice.
2. Pickup
When you arrive to pick up your equipment, staff will check it out to you. From that point, it's marked as checked out under your order until you return it.
3. Return
Bring the equipment back by your due date. Staff will inspect its condition and record any damage before completing the return.
- On time, no damage — your full deposit is refunded.
- Damage — a damage fee is deducted from your deposit before it's refunded.
- Late return — a late fee accrues per day past your due date (after any grace period) and is deducted from your deposit.
If you paid your deposit online, your refund is issued back to the same payment method.
Checking available inventory
Some clubs publish a live view of what's currently available to rent — ask your club if they have a public inventory page.